Return & Refund Policy

Returns and refunds: 

Issue with your item? Please message info@bachbride.com 

No returns or refunds on clothing items or personalized items. If item is not clothing or personalized, returns accepted up to 30 days after order. Refund will be issued once item is received in mail from customer. 

Return steps: 

1.) messageinfo@bachbride.com and address will be provided to return item to.

2.) Customer responsible for shipping cost for return 

3.) Once item received in mail, refund issued within 1-2 business days. 

Refunds issued for personalized items that are mis-spelled or new item is re-shipped to customer.